About us
A neighbourhood garage that grew up, not out of touch
Ridgeline started as a two-bay garage with one simple rule: explain every repair so the customer understands it. Six shops later, that rule has not changed.
Our story
Built on straight answers
Our founder opened the first Ridgeline shop in 1998 after years of watching drivers leave other garages confused about what they had paid for. He wanted a shop where every recommendation came with a reason and every customer left knowing more about their car.
That idea caught on. Word of mouth brought new customers, new customers brought new technicians, and over the years we opened shops in five more neighbourhoods, each run by a local team with the same standards.
We are still independent and still family-run, and we still believe the best marketing is a repair done right.
Milestones
From one garage to six shops
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1998
The first two-bay Ridgeline garage opens in Northgate.
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2008
Old Town and Riverside shops open; digital records replace paper job cards.
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2017
Photo inspections sent by text become standard at every shop.
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2026
Our sixth shop opens in Westfield.
Our team
The people behind the counter and under the car
Demo team members with fictional names, shown to illustrate the layout.
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Owen Barrett
Founder and president
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Marco Reyes
Service manager
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Sam Patel
Lead technician, European vehicles
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Leo Grant
Service advisor
Our values
What we promise every customer
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Explain everything
Photos, plain words and clear priorities, so you always know why a repair is recommended.
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No unnecessary work
We only start work you have approved, and we tell you when something can safely wait.
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Stand behind it
A 3-year / 36,000-mile warranty on parts and labour, honoured at every shop.
Come and meet us
Book a visit at the shop closest to you and see the difference for yourself.